Mike’s love of animals meshes well with his years of business experience, making him well equipped to keep Brook-Falls Veterinary Hospital & Exotic Care running smoothly. Mike handily manages the practice’s operations; these include the inventory, payroll, and accounting functions, among others. Mike also maintains a focus on the practice’s future, working closely with the veterinarians/practice owners to move the hospital forward. While Mike often works behind the scenes, he’s always happy to meet a client or scratch a furry patient behind the ears!

 Growing up in Memphis, Tennessee, Mike was always surrounded by canine family members, especially German shepherds. His family also kept several cats, who likely kept a close eye on the wild animals that periodically visited the family’s backyard.

 Mike came to Brook-Falls Veterinary Hospital & Exotic Care with lots of business management experience under his belt. He enjoys working in an informal office environment, and appreciates the chance to meet clients and their pets.

 When Mike leaves for the day, he returns to his Oconomowoc home, which he shares with his wife and two dogs. He enjoys spending time with his children, who live within easy driving distance. With hobbies that include bowling and golf, Mike maintains an active lifestyle. In fact, Mike was once recognized for his golfing skills, finishing fourth in the Tennessee State Amateur Golf Tournament.

 Of course, Mike’s two lively dogs also keep him moving. Libby, his sociable beagle, partners with Roxy the rat terrier to keep Mike on his toes. Mike’s backyard also teems with ducks and wild turkeys, and he spots other wildlife from time to time.

Practice Manager

From the moment she could walk, Vikki was known to go up to just about any animal, stray or not. She ended up working as an assistant as a veterinary clinic when she was in between jobs, and quickly realized that working with animals was her calling. She decided to pursue a career in veterinary medicine and now works as a Certified Veterinary Technician at Brook-Falls!

Born and raised in southeastern Wisconsin with her two older brothers, Vikki grew up rescuing stray animals and interacting with wildlife in her local marshes, woods, and farmlands. She studied incessantly after she realized she wanted to become a technician, passing the Veterinary Technician National Exam in 2010 to become certified. Her interest in exotic pets led her to Brook-Falls, where she loves the pets, clients, doctors, and staff she works with!

Anesthesia and surgery are Vikki’s main interests within veterinary medicine. She also enjoys animal dentistry and educating clients on the best care for their pets.

Vikki’s family consists of her boyfriend Steve, who also works in the veterinary field and shares her passion for animals, and his 12-year-old son Jacob. They have two cats, Marmalade and Patience. They also have a two-year-old catfish named Cory.

When she has time, Vikki enjoys attending musicals, working out, and outdoor activities like tennis and rollerblading. She enjoys spending hours at parks and nature preserves with Steve and Jacob, observing wildlife, skipping stones, and generally goofing around!

Patient Care Coordinator

As a kid, Holly knew her pets always had her back. If she had a bad day at school, felt like crying, or didn’t want to talk to her parents, she could spend time with her dogs. They were always there for her no matter what, and she soon realized she wanted to give back that affection for a career! Now she has served pets and their families as a Certified Veterinary Technician for over a decade.

Holly grew up in West Allis. During high school, she volunteered at a cat clinic and spent a lot of time at her uncle’s farm. She attended Madison Area Technical College’s Veterinary Technician program to become certified and has worked with Drs. Follett and Bloss for 10 years.

Holly lives with her husband Rory, the love of her life. They have a son named Blake and two daughters named Chloe and Alaina. The family has two dogs, Gauge and Bell, and two cats, Emmy and Oscar. When she has time between work and her family, Holly likes to get away by riding her Buell Blast motorcycle!

Veterinary Technician

Growing up in West Allis with her family, Jennie Gross was always around pets.  She remembers loving tagging along with her parents to the vet’s office.  She was even put in charge of the class turtle in 6th grade!

Jennie’s veterinary career started when she worked at a pet store.  When she learned of the Veterinary Technician program at Madison Area Technical College, she knew it would be right up her alley.  She graduated in May of 2001 and passed her state board exam in June of 2001.  She has been caring for pets as a Veterinary Technician at Brook-Falls since it opened in 2007.  In addition to her medical duties, Jennie is responsible for ordering medications and supplies for the clinic.

Client education is one of Jennie’s favorite parts of her job—she loves to spread the knowledge that she learned in school and through continuing education.  She also enjoys doing lab work and radiology.

Jennie has been married to her husband Dave since August 2000.  They have two daughters, Alexis and Nadia.  The family lives on a 7 acre hobby farm with their two cats (Jack & Chester), 2 dogs (Rufus and “One-Eyed” Willie), a goat (Jerry) and a Guinea Pig.  Jennie currently spends a good deal of her free time going on trips and playing sand volleyball with her family and friends.  Their team took first place in their division this summer!

Inventory Manager

Back in grade school, Sara was always the one volunteering to watch after the class pets. For as long as she can remember, she’s had a longing to be involved in animal care! Now she gets to live her dream of working hands-on with pets as a Veterinary Technician here at Brook-Falls Veterinary Hospital and Exotic Care.

Sara attended Mankato State University in Minnesota before moving to Milwaukee and enrolling in Milwaukee Career College’s Veterinary Technician program. During school, she gained experience at local shelters and farms, and also completed two externships at local animal clinics. She graduated from the program in 2015 and will soon become a licensed Veterinary Technician!

One of Sara’s favorite parts of her work is examining slides under the microscope. For her, the search for invading parasites or bacteria is quite fun! Sara also enjoys preparing pets for surgery. Most of all, she loves sharing her knowledge with pet owners to better the lives of animals.

In her spare time, Sara enjoys getting out in nature, crafting, and making toys for her two playful sugar gliders, Louie and Ella. Sara also keeps two cats: Boots, a black and white tuxedo cat who Sara picked up at a farm, and Hank, an orange and white cat who was rescued from a Milwaukee shelter.

Veterinary Technician

Jaime grew up in south-eastern WI. She worked on her father’s dairy farm from a young age which instilled in her a love for all animals. She has always had a curiosity for science and originally began working toward her wildlife ecology major at UW-Madison. After her third year, she realized research wasn’t for her and desired a more hands-on husbandry/nursing role. She soon learned about the vet technology field and transferred to MATC - Madison to complete her degree.

She has a husband and two daughters, and her home is ruled by a tabby named Tucker—affectionately known as “Tuck Tuck”—who ensures that she wakes up each morning at 5am. Her family enjoys walking together, traveling, camping, and are very active at their church.

Veterinary Technician

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Alyssa was born in Saginaw, Michigan, and moved to Wisconsin as a baby with her family.  As a kid she would play make-believe with her stuffed animals, pretending to care for them as a vet and making zoos with them.  Little did she know that years later she would work in a real animal clinic as a Veterinary Assistant!

As a teenager Alyssa volunteered at the Washington County Humane Society, where she walked dogs, cared for kittens, and gained a lot of valuable experience.  She also volunteered at a Therapeutic Equestrian Center where she gained experience working with both horses and children.  After interning at several animal clinics for the college Veterinary Technician program she attended, she started working at Brook-Falls in 2013.

Alyssa especially likes looking at blood smears and learning about the care of exotics and birds—every exotic animal is fascinating and challenging in their own way!

At home, Alyssa has a Bichon/Poodle mix named Cosmos.  In her spare time, Alyssa likes competitive horse riding—her greatest accomplishment was placing reserve champion at a show several years ago. She also plays the piano and composes music, and has recently started teaching herself the violin and classical guitar.  Watercolor painting is another hobby of hers and two of her pictures received 2nd and 3rd place this year at the Washington County Fair!

Veterinary Technician

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Andrea was constantly surrounded by pets while growing up in her family’s Beaver Dam, Wisconsin home. Her parents tell her that her first word was “puppy!” It wasn’t hard for Andrea to develop a passion for pets early on. Coupled with her adoration of medicine and biology, veterinary medicine became the natural choice!

Andrea worked in a pet boarding facility during her high school years before heading off to college, where she studied human medicine for a brief time before starting Veterinary Technician school the next year. She worked in a grooming shop during her studies, gaining even more hands-on experience, before graduating and becoming a Certified Veterinary Technician. Now, she’s proud to help the area’s pets and animal owners as a member of the Brook-Falls Veterinary Hospital team!

Here at the clinic, Andrea is especially fond of learning about anatomy, physiology, and disease processes. She’s also passionate about animal behavior. Most of all, Andrea enjoys being able to educate the area’s pet parents and ultimately make a lasting impact in the families of the community.

Andrea and her husband have a wonderful young son, Sam, and also share their lives with a Husky/Shar-Pei mix named Luna and two cats who go by Jack and Capri. When time allows between work and family life, Andrea enjoys staying active by swimming and hiking the area’s trails with Luna. She also likes running, and has even completed a few sprint-distance triathlons alongside her sister!

Veterinary Technician

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Molly was born and raised right here in Menomonee Falls, where her grandmother’s intrinsic connection with nature and wildlife had a profound effect on her. As a child, Molly couldn’t be contained in the house—she would always be outdoors, chasing butterflies and searching for lost or injured animals. Molly’s passion for animals, wildlife, and caregiving never wavered; now, she’s a Veterinary Assistant here at Brook-Falls Veterinary Hospital!

Molly was still in high school when she began volunteering at her local Humane Society and a nearby pet resort. After working in several more animal care positions around town, she found her way to the Wildlife in Need Center (WINC) while finishing up her biology degree at the University of Wisconsin-Oshkosh. The connections she formed at WINC, as well as her newfound passion for exotic medicine and wildlife rehabilitation, led her to Brook-Falls Veterinary Hospital!

As an Assistant, Molly particularly enjoys radiology work and helping out during avian appointments. Most of all, she likes learning more about animal medicine every day alongside her caring, compassionate coworkers.

At home, Molly and her husband, Zach, live with two pets: Pluto, a beagle who loves a good towel rubdown after he’s been outside in the rain, and a bearded dragon named Mushu who was adopted from an exotic pet rescue operated by a friend of Molly’s. When she isn’t spending time with her beloved critters or caring for pets here at the hospital, Molly enjoys camping, canoeing, hiking, going birding with her high-end camera, and giving her time to animal rescue efforts. She still volunteers with WINC, and even fosters Eastern Cottontail rabbits in her home!

Veterinary Assistant

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Meredith’s grandparents took her to the local Humane Society on Meredith’s eighth birthday so that she could pick out her very first cat. The instant she walked through the doors, Meredith wanted to take every single animal there home with her. Right away, she knew that she wanted to help pets in whatever way she could! Now, Meredith is able to do just that as a Veterinary Assistant here at Brook-Falls Veterinary Hospital.

A Wisconsin native, Meredith began her veterinary journey at a clinic in Waukesha before joining the Brook-Falls Veterinary Hospital team. She’s particularly fond of performing nail trims, blood draws, and dental cleanings. Most of all, Meredith loves to help animals and pet parents alike by imparting her veterinary knowledge to others.

Meredith spends a lot of time outdoors when she’s not at work—she especially enjoys fishing on the lake and heading to the park with her boyfriend Alex, his son, and their dog. Meredith and Alex share their lives with a beautiful German shepherd mix named Freya, as well as Meredith’s 27-pound cat, Adam.

Veterinary Assistant

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Rosemary grew up backpacking and rock climbing with her father, which inspired her passion for nature. Her mother is responsible for her love of animals, though—she worked as a general-practice veterinarian herself! Rosemary started helping out in her mother’s clinic when she was only 10 years old, and has wanted to become a veterinary professional ever since she can remember. Now, she gets to help pets daily as one of Brook-Falls Veterinary Hospital’s Veterinary Assistants.

Rosemary is originally from Seattle, Washington, and has been shadowing veterinarians in a variety of specialties since she was 13 years old. She earned her undergraduate degree in biology and anthropology from Lawrence University in Wisconsin before beginning her career as a Veterinary Assistant. Rosemary has also worked as a horse and mule trainer, a therapeutic riding volunteer, and an emergency hospital kennel assistant; she even spent time living in Madagascar to study and work with lemurs, which helped spark her interest in wildlife and exotic medicine.

Around the clinic, Rosemary enjoys critical care because of the quick thinking it requires. She’s also fond of connecting with clients on a personal basis—getting to witness a unique connection between pet and owner is the ultimate reward for her!

At home, Rosemary and her boyfriend live with two pets of their own. Annie is an Australian shepherd with endless energy, and Brie the Greater Swiss Mountain dog will do just about anything for food. When she isn’t tending to pets’ needs here at the hospital or enjoying the company of her own animals at home, Rosemary likes backpacking, hiking, training for triathlons, traveling, and scuba diving. She’s even obtained her advanced open-water certification!

Veterinary Assistant

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Veterinary Assistant

Jennifer grew up in New Holstein, Wisconsin, with her parents and three siblings. Although her family never had pets when she was growing up, Jennifer has absolutely fallen in love with the animals she cares for and loves the challenge each patient represents! She serves as a Client Service Representative at Brook-Falls Veterinary Hospital.

Jennifer has two music education degrees, one in instrumental music and the other in general music. She taught music for four years throughout southern Wisconsin and hopes to find her way back into music one day. One of Jennifer’s good friends, a Technician at Brook-Falls, suggested she apply for an open position there. Jennifer did, and the rest is history! She loves working with the phenomenal group of people at the hospital.

Jennifer spends a lot of time with her boyfriend Aaron, who works as a jet mechanic for a company at a Milwaukee airport, and his dog Chase, a pure-bred black lab who will never give up on a game of catch!

In her spare time, Jennifer continues playing instruments—mainly flute and piano, but she teaches lessons for all instruments when she’s able to. She also enjoys crocheting and sewing, in fact, many of the scrub tops she wears at the clinic are made by her own hand! Reading, swimming, and hiking are her other hobbies.

​ Client Service Representative

Kaela grew up in New Berlin, Wisconsin. When she found out her local veterinary clinic was hiring, she knew it would be the perfect opportunity to get her foot in the door in a profession she found interesting and rewarding. Now she serves as a Client Service Representative at Brook-Falls!

Kaela enjoys the fast-paced environment of the clinic. She especially likes meeting all the new customers and getting to know their pets.

At home, Kaela lives with her wonderful husband and son. Their dog Lando is a huge part of the family and keeps them smiling all the time. In her spare time, Kaela loves to cook and shop. She also finds working in her gardens very relaxing.

Client Service Representative

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Although she had always been interested in the field of animal care, Rebecca found herself working in food service and restaurant management for most of her adult life. After some time, she realized she wasn’t truly fulfilled—she knew that she was happiest when finding time to volunteer with animals! Rebecca decided to make a change and jump into veterinary medicine head-first.

Originally from New Berlin, Wisconsin, Rebecca started applying at veterinary hospitals after leaving her job as an assistant restaurant manager. She was thrilled to hear back from Brook-Falls Veterinary Hospital and Exotic Care, and now serves the area’s families as a Client Service Representative. Rebecca’s favorite parts of the job are learning something new on a daily basis, getting to know all of the hospital’s clients and patients on a personal level, and never knowing exactly what the next day might bring.

At home, Rebecca and her husband, Tom, live with several pets of their own. They have a pit bull terrier mix named Millie; a young blue-nosed pit bull who goes by Izzy; an elderly but social cat named Smokey; and an entire coop’s worth of chickens. When she isn’t spending time with her family and pets, Rebecca can be found camping and hiking in the Black Hills or scuba diving on her travels throughout the Caribbean region. She’s been an advanced open-water certified diver for a year, and has already completed 45 dives throughout the Bahamas, Mexico, and the West Indies!

Client Service Representative

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Client Service Representative